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Podcast: Optometry: The Ultimate O.D.
Episode: Case Studies on Customer Service - E65
Description: Case Studies on Customer Service - E65
Highlights from this episode:
Case Studies on Customer Service (00:40)
Office Talk: Staffing & Intern Update (21:05)
Don't you ever wonder if other practitioners have the same experiences as you? And, do you sometimes wonder how in the world they handle them? In today's Run Down, I give you 4 situations from just the past few weeks that I've had in my practice, and how I dealt with them. Sometimes it's nice to just know you're not alone with some of this stuff and maybe you'll be able...