Want to create an interactive transcript for this episode?
Podcast: WHAT THE TRUCK?!?
Episode: Cargo Conversations with Mike and Tyler
Description: Malcolm Harris is joined by two industry leaders for a jam-packed show. This episode is brought to you by Descartes MacroPoint, the industry’s best transportation visibility and risk monitoring platform.
First, Malcolm speaks with Michael Hain, Director of Product Marketing at Descartes. They dive deep into the latest Descartes Transportation Management Benchmark Study. Hain reveals that a surprising 81% of respondents now see transportation as a competitive weapon and a key customer service differentiator. They discuss the gap between high AI adoption and low full-process automation (only 17%) , and how companies can leverage their existing tech stack to it...