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Podcast: Scaleup Valley Podcast
Episode: 197 - How does customer success drive revenue with the CEO of Be Customer Smart
Description: On this episode of the Scaleup Valley podcast, Mike Dias speaks with Ilkka Huotelin, CEO at Be Customer Smart
Key takeaways:
- Making the most of the existing data to take evidence-based decisions
- Try to put your assumptions wrong and revisit them often
- What matters to the customers in today’s new normal situation?