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Podcast: How Leaders Lead with David Novak
Episode: #54: Dan Cathy, Chick-fil-A Chairman & CEO—The Method Changes, The Mission Doesn’t
Description: Today’s guest is Dan Cathy, Chairman & CEO of Chick-fil-A. With Dan at the helm, Chick-fil-A has become the envy of the restaurant industry. The average unit volumes in their stores are absolutely unheard-of – even though they’re only open six days a week. And they’ve had sales increases every single year of the 75 years they’ve been in business.You can’t do that kind of growth for that long without being really good at innovating and adapting. But somehow they’ve done it while also staying true to their founding principles and values. <...