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Podcast: The Leadership Project Podcast
Episode: 289. How Listening, Mattering, and Frontline Leadership Shape Culture with Mick Spiers
Description: What if your culture is decided not by a manifesto, but by the conversation your frontline supervisor has at 9:12 a.m.? This solo deep dive distills September’s standout lessons into a practical playbook you can use today—clear prompts, coaching moves, and values-in-action routines that turn intent into impact.We unpack five anchors. First, trust offered early and often is an accelerator: set a clear vision, step back without disappearing, and stay available to remove blockers. Next, listening is a skill, not a reflex. Using PAVE (paraphrase, admit, validate, empathize) and the four C’s (conscious, commit...