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Podcast: Digital Hospitality
Episode: Pitch The Tide: Spencer Michiel – Back Of House
Description: In this session, Spencer Michiel stepped up to present Back of House, a restaurant technology consultancy and marketplace that helps operators cut through the chaos of endless software options. A former steakhouse manager who learned firsthand how clunky tech can cripple efficiency, Spencer shared how Back of House flips that frustration into clarity. Acting as a “CIO on retainer” for independent operators and multi-unit groups, his team guides restaurants through POS upgrades, integrations, and cost-saving solutions, all while giving access to exclusive vendor deals and unbiased recommendations. Spencer’s pitch showed how Back of House does not just drop more t...