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Podcast: The Mindtools L&D Podcast
Episode: L&D lessons from customer education
Description: The Mind Tools L&D Podcast usually focuses on how L&D can help colleagues develop in their careers – but we're not the only industry with an interest in education. Some of the world's most exciting tech companies, including Google, Meta and Amazon, use education as a tool to help their customers develop new skills and encourage longer term adoption. In this week's show, Ross G and Nahdia speak to Intellum's Lizzi Shaw and Gusto's Jaclyn Anku to discover: why marketing teams invest in customer education how they define the business outcomes they want to achieve ho...