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Podcast: The Mindtools L&D Podcast
Episode: 'We regret to inform you...'
Description: Before a job candidate ever submits an application or attends an interview, they will likely have several interactions with their prospective employer that shape how they feel about the organisation. Together, these touchpoints make up the 'candidate experience'. This week on the Good Practice Podcast, Ross D and Owen are joined by their Emerald Works colleague Esh Jugal, along with guest Matt Alder, host of the Recruiting Future podcast. We discuss: what we mean when we talk about 'candidate experience' the similarities between candidate experience and customer experience examples of good and bad candidate experiences how...