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Podcast: The Mindtools L&D Podcast
Episode: Inside 'Messengers': Are attractive people more believable?
Description: How effective are we at separating the 'messenger' from the 'message'? Do we truly listen to what people have to say, or are we overly focused on how they say it and who they are? These are the questions up for discussion on this week's GoodPractice Podcast, as Nicola, Ross G and Cat are joined by Joseph Marks, co-author of Messengers. In this episode, we discuss: the difference between 'hard' and 'soft' messengers who we trust and why we trust them how gender affects how messages are received If you'd like to get i...