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Podcast: The Mindtools L&D Podcast
Episode: 133 — How can experience design tap into our emotions?
Description: Think of an experience that triggered such an emotional reaction that your behaviour was permanently changed. Such experiences often happen by accident, but they can also be designed. This week on the GoodPractice Podcast, Ross G is joined by Owen and PA Consulting's Kenny Temowo to discuss experience design in detail, and ask whether it can be scaled to reach larger audiences. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @K_Temowo. To find out more about GoodPractice, visit goodpractice.com or tw...