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Podcast: The Mindful Marketing Podcast (Formerly Known As The Savvy Social Podcast)
Episode: How to Deal with Customer Complaints or Negativity Online
Description: Did you get a customer complaint or a negative comment on your social media account? Before you delete it, you need to listen to this episode to understand how to navigate this sensitive situation. Â Today's show covers: How to know if you should delete a negative comment How quickly you should respond to a customer complaint online What to do if it's your fault What to do even if it's NOT your fault How to prepare for future complaints or negative comments And more! Â Join the waitlist for the Savvy Social Sc...