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Podcast: The Lawyer's Edge
Episode: Erin Lawler | How "Client Listening" Leads to Increased Revenue and Client Loyalty
Description: Erin Lawler is the Head of M&BD, Americas at Hogan Lovells, an international law firm that operates at the intersection of business and government. She has over 20 years of experience in Am Law 100 firms, and this is her third leadership role at Hogan Lovells. Erin has established "best in class" client programs and increased collaboration in her previous role as the Global Head of M&BD Operations and Business Management. Prior to Hogan Lovells, Erin worked in Business Development for Norton Rose Fulbright and WilmerHale, where she developed client retention strategies and other programs to drive r...