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Podcast: HVAC School - For Techs, By Techs
Episode: Special - Soft Skills Top Tips w/ Andy Holt
Description: In this rather unorthodox short podcast episode, Andy gives his timeless soft skills tips. We also tell you a bit more about a special training event in Orlando in just a few weeks. Soft skills and communication are critical parts of the HVAC industry, especially residential HVAC. Customers don't compliment you on your tools; they compliment your service and attitude. We must acknowledge that we are in the people business and just happen to use tools when we work. Andy recommends being on time for every job; if you think you might be late, call...