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Podcast: HVAC School - For Techs, By Techs
Episode: Looking past the First Thing & Facial (Hair) Profiling w/ Todd Liles
Description: Todd Liles of Service Excellence Training joins the podcast. He talks about techs who shouldn't be on commission, how to make the most of your career, and facial hair profiling. Todd's skillset was mixed; he had some technical knowledge, sales experience, and communication skills. He took those skills into training, and he started his own business based on his skills; his first business didn't pan out, but he founded Service Excellence Training and has grown quite a bit. Todd develops technicians by teaching them best practices, which also boosts sales. In the past, some technicians...