Want to create an interactive transcript for this episode?
Podcast: HVAC School - For Techs, By Techs
Episode: The Residential Service Tech Process w/ Les Fork
Description: This is part 1 of 2 on the soft skills practices of approaching and completing a residential service call in the best manner possible. Before the service call and good housekeeping Before a technician even leaves to go to work, they need to get their head in the game. Be ready to face the day by showering, shaving, and brushing your teeth. Having self-respect is also a sign of respect for the customer. The drive to work is a good place to clear your mind; you can listen to podcasts or do other things to get yourself in a g...