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Podcast: HVAC School - For Techs, By Techs
Episode: Building a Great HVAC Business w/ Bob Gee
Description: In this episode, Bryan talks to Business and Sales Trainer Bob Gee about HVAC business practices. Bob has watched sales and leadership evolve a lot over the years. Today, success in sales depends on your abilities to build relationships with the customers. You're no longer "selling" things; you are "helping people buy" things. Instead of pushing products to people, it's best to "ask your way into a sale" and prioritize a customer's wants and needs. There is also a stark difference between management and leadership. A leader is people-oriented and customer-oriented; they care about the human element...