Want to create an interactive transcript for this episode?
Podcast: The Freight Coach Podcast
Episode: 1299. #TFCP - The Cost of No Plan B: The True Cost Of One Rejected Load!
Description: How do you turn a freight brokerage’s operational chaos into excellence and customer confidence? Let’s hear from Dave Gutierrez of OLIMP Warehousing, sharing how his team delivers flexible, on-demand storage solutions that help brokers handle rejected loads, missed appointments, and tight delivery windows without breaking a sweat! We delve into building lasting trust through proactive communication, how rigorous warehouse vetting keeps freight safe, and why embracing complex “ugly freight” can actually give brokers a massive competitive edge in the business! About Dave Gutierrez Dave is a twenty-year veteran of the logis...