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Podcast: The Logistics of Logistics
Episode: Building a High Growth, Customer-Focused 3PL with Betsy Westhafer
Description: Building a High Growth, Customer-Focused 3PL with Betsy Westhafer Joe Lynch and Betsy Westhafer discuss building a high growth, customer-focused 3PL. In Betsy's experience, the difference between a high growth company and a low growth company is customer focus. The companies that build their entire business around the customer and customer engagement become market leaders. Betsy is the CEO of The Congruity Group and has years of experience in helping other companies improve their customer focus. Today, she'll outline the strategies your company needs to adopt for success today. About Betsy Westhafer Betsy is the founder and...