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Podcast: The Logistics of Logistics
Episode: Year 2025 - The Future of the 3PL Industry with Andrew Kelley
Description: [00:21] Opening / Introduction [00:57] Tell us a little bit about what you're up to. I spend all of my time in supply chain and logistics software, focusing on the lower-middle market. [01:54] What will the 3PL industry look like in 2025? There is a slow, creeping evolution of technology as CRM systems get better and better. These will make brokers more efficient and help them focus more on customer service, specialization, etc. This is largely a relationship business, and not all of it can be automated. In 2025, there will be more consolidation and technology will play a larger...