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Podcast: The Logistics of Logistics
Episode: Fostering E-commerce Growth with Jonathan Kish
Description: [00:21] Opening / Introduction [01:27] Tell us about your background. I grew up in Buffalo and studied political science at a school just outside of Rochester. I ended up selling small parcel to companies in Minnesota and Wisconsin for a few years before transitioning into selling transportation management solutions to companies in the Pacific Northwest. [02:25] Before getting into the five problems you have identified that e-commerce companies face with post-purchase experience, take us through some of the basics of e-commerce. As an e-commerce shopper, you're doing one of two things: buying directly from a brand's URL or buying from a major marketplace. [04:13] What...