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Podcast: Pot Luck Food Talks: Kitchen Stories From Behind the Pass
Episode: The Line Part 9: Difficult Guests & the Sacred Art of Saying “No Soup for You”
Description: 🎙️ EP155 – Phil & Eric are back on The Line: the guests who test your patience, the ones who treat the menu like a suggestion, and the quiet power of saying NO when everyone expects you to bend.🎧 Topics Covered in This Episode:👨🍳 Back belly, underbelly, and serving up “The Line Pt. 9”👀 Open Kitchen Reality – Early signs of trouble before the first ticket drops🔄 Annoying Guests – The one that rearranged the whole dining room🧾 Off-Menu Madness – When “Can I have this without that?” breaks the system💸 Partial Refunds, Full Integrity – Whe...