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Podcast: Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management
Episode: Delight Your Guests by Delivering the Unexpected—with J.T. McKay
Description: If you want your guests to delight YOU with five-star reviews, return visits and referrals, then you need to delight them first by delivering the unexpected.But what, exactly, does that look like? How can Airbnb hosts WOW their guests in every step of the short-term rental journey?J.T. McKay is the author of Airbnb on Autopilot: Save Time and Boost Profits for Your Vacation Rental. J.T. has been investing in real estate for over 25 years, and he currently operates 10 vacation rental units in Gatlinburg and Pigeon Forge, Tennessee.<...