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Podcast: Corporate Competitor Podcast
Episode: Savannah Bananas Owner Jesse Cole says: Stop doing what your customers hate.
Description: Ep. 85: With 1M TikTok followers — tripple any Major League Baseball team — the minor league baseball team in Savannah, Georgia creates raving fans. In this episode, the team's owner Jesse Cole helps you design the ultimate customer experience through tools that identify friction points in your current processes. Visit https://donyaeger.com/corporate-competitor-podcast/episode-85/ for a free gift and today's show notes! You Will Learn: (5:00) How to use "Idea Paloozas" to grow good ideas from the seeds of bad ideas. (10:00) The "secret shopper" method Jesse uses to learn how fans really feel. (15:30) Why c...