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Podcast: Retail Today with Bob Phibbs, The Retail Doctor
Episode: Past Behavior Predicts Future Behavior When Hiring for Retail | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing
Description: So many times I have people say it's hard to get good employees these days, and absolutely it is, but you know what, it always has. One of the things that I always look at is the past behavior of someone. So, if someone has worked at another retail store, or somewhere where they've sold something, I'll ask them to describe a sure sale that they lost, and why they lost it. Now, you might have to shut up. Don't try to fill in the blanks. They might be like, "Well, I don't know," and you say, "Well, just...