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Podcast: Retail Today with Bob Phibbs, The Retail Doctor
Episode: Raise Your UPT With Suggestive Selling | Retail Today With Bob Phibbs, the Retail Doctor - Flash Briefing
Description: Do you know what your UPT is? Yeah, that's your units per transaction. It's the one thing that your employees have the most control over. Now, one thing we don't want to see is a units per transaction of one or 1.1, that essentially means people walk into your store, they ask for a product, your employee gets it off the shelf or off the hanger and hands it to them and they pay for it. That's really a waste. You're pretty much just a warehouse.
What you want to see and what the goal should be is...