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Podcast: The Freight Coach Podcast
Episode: 1304. #TFCP - The Next Frontier: When Tech Meets Human Expertise in Logistics!
Description: In this episode, Hunter Landreth from KCH Transportation talks about striking the perfect balance between automation and relationships in logistics and maintaining the human touch in freight through tech innovation! Learn how KCH uses AI to handle routine inbound calls and emails, drive scalable growth, improve alignment, their transparent and no-negotiation pricing strategy that builds trust over time, their proactive approach to adapting in a soft market, and why 85% of their freight still moves with core carriers! Connect with Hunter Website: https://kchtrans.com/ Email: [email protected] 📊📉 Don’t miss out...