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Podcast: People and Projects Podcast: Project Management Podcast
Episode: PPP 254 | (Video) Winning The Hearts of Your Team Members
Description: How do you win the hearts of your clients? Win the hearts of your team members. That was the core message of a keynote I delivered this morning to a group of business owners. The idea is straightforward--and so easily missed. We get focused on the customer or client, and that's a good thing. But does it make sense to you that if you win the hearts of your team, they'll do a better job of taking care of your clients? Let Me Hear From You! We had a great discussion this morning...