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Podcast: Lawyers Weekly Podcast Network
Episode: The Boutique Lawyer Show: Building a ‘sticky’ client base
Description: When it comes to retaining clients, reigning Sole Practitioner of the Year Sarah Stoddart says that being authentic and transparent, including about one’s health challenges, makes one more than just a lawyer – it makes one a trusted adviser. On this episode of The Boutique Lawyer Show, host Jerome Doraisamy is joined by Vitality Law Australia director Sarah Stoddart – who recently won the Sole Practitioner of the Year category at the 2021 Women in Law Awards – to discuss how her multiple sclerosis diagnosis has informed her approach with clients, how she has navigated the virtual nature of client service...