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Podcast: No Vacancy Live!
Episode: Keeping Humanity in Hospitality | Eric Rubino & Ryan Alpert, Extreme Hospitality
Description: Technology shapes the industry — but humanity defines it. At The Lodging Conference, I spoke with Eric Rubino and Ryan Alpert of Extreme Hospitality about how hotel leaders can balance technology, fundamentals, and human connection to stay grounded in an unpredictable market. Here's what stood out: 👉 Deals are harder to pencil out, so success depends on discipline and daily fundamentals. 👉 Conferences like this one help leaders share ideas, gauge sentiment, and stay realistic—not overconfident or pessimistic. 👉 Great hotel companies use tech to empower people, not replace them. Data informs decisions, but heart drives hospit...