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Podcast: Office Hours with David Meltzer
Episode: Jim Eckes, Joe Mindak, Scott Nelson | Office Hours : The Human Experience
Description: Jim Eckes
With decades of experience in telecom, Jim Eckes is the leader of TieTechnology, where he focuses on building custom VoIP phone solutions to help businesses better serve their customers. He has built a career on creating meaningful partnerships and leveraging his expertise to bring legacy telecom systems into the future. Jim is also reinventing the customer experience by integrating telecom with AI in a way few have considered. His approach challenges long-standing industry norms, emphasizing that AI is only effective when the foundation—the phone system itself—is modern, reliable, and built to support innovation.
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