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Podcast: Digital Hospitality
Episode: Rising Tides Live – Long Term Brand Management…Avoiding the Cracker Barrel
Description: Chris Tripoli, Speaker, Author, Educator, and Hospitality Specialist, fills in this week for Shawn Walchef to explore the art of long-term brand management and how restaurants can avoid becoming the next Cracker Barrel. Drawing from decades of restaurant experience, Chris breaks down the difference between a rebrand and a refresh, why guest perception is the true definition of brand reality, and how operators can balance evolution with authenticity. He shares a simple framework built on research, engagement, and consistency to help brands grow without losing their core. It’s an insightful session on staying relevant, avoiding complacency, and building br...