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Podcast: Optimal Work Daily - Career, Productivity and Entrepreneurship
Episode: Who is the Customer in Higher Education by Dr. Jeff Cornwall on Strategy Re-Design
Description: Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1729: Dr. Jeff Cornwall explores how shifting from a faculty-centered to a customer-centered model in higher education could restore financial sustainability and relevance. He argues that colleges must adapt to student needs and preferences or risk becoming obsolete in an increasingly competitive and dynamic educational landscape. Read along with the original article(s) here: https://drjeffcornwall.com/2018/06/16/customer-higher-education/ Quotes to ponder: "The financial model for...