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Podcast: UC Today
Episode: The Next Big CCaaS Consideration: Is My Provider FedRAMP High Accredited?
Description: CX Today's Charlie Mitchell reveals the big news that Content Guru has become the "first full-stack" CCaaS vendor to secure FedRAMP High Authorization.The High accreditation level is built for agencies handling highly sensitive data - like law enforcement, healthcare, emergency services, and finance - where strict security is critical. FedRAMP’s High baseline safeguards the government’s most sensitive unclassified data in the cloud, protecting lives, operations, and financial security.As such, this is a big step for Content Guru, which secures a big differentiator as it bids to bring cautious enterprises to th...