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Podcast: The Intrinsic Value Podcast - The Investor’s Podcast Network
Episode: TIVP044: Salesforce (CRM): Agentforce or AI-Native? w/ Daniel Mahncke & Shawn O’Malley
Description: Daniel Mahncke and Shawn O’Malley dive into Salesforce — the company that practically invented modern enterprise software and is now trying to reinvent it again through AI. From its origins as the pioneer of the Software-as-a-Service model in the late 1990s, Salesforce has grown into the world’s #1 CRM provider, powering customer relationships for over 90% of the Fortune 500.
IN THIS EPISODE, YOU’LL LEARN:
00:00:00 - Intro
00:02:43 - What exactly Salesforce does?
00:03:49 - How Salesforce dominates the CRM market and revolutionizes AI Agents
00:10:23 - Who Founder and CEO Marc Benioff is and how he thinks
00:44:06 - How the...