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Podcast: The CU2.0 Podcast
Episode: CU2.0 Podcast Episode 115 Dan Michaeli Glia on Digital Member Service
Description: Send us Fan MailCall this the best of times for digital member service company Glia and that is because, in the pandemic era, credit unions' traditional member service tools have fallen out of favor and so just about all of us have become significantly more digital, said Dan Michaeli, Glia CEO and co-founder.Just a couple years ago, many credit unions looked at digital customer service tools as a "nice to have." That's changed for many and, suddenly, these tools are must haves.Especially at credit unions, says Michaeli and that's because...