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Podcast: Skip the Queue
Episode: The Role Of Data For Visitor Attraction Management with Jim Deegan and Ernesto Batista- Sanchez
Description: This week on Skip The Queue we explore the science behind ensuring good visitor experiences, by looking at the role data has to play in thisJoining me are two experts in this field, Professor Jim Deegan, economist, tourism policy expert, and founder of the National Centre for Tourism Policy Studies at the University of Limerick, and Ernesto Sánchez- Batista, an expert in destination planning and digital transformation.Together, they have been instrumental in developing a new Tourism Data Dashboard. This has been utilised to transform the visitor experience at The Cliffs of Moher, o...