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Podcast: CXOInsights by CXOCIETY
Episode: PodChats for FutureCIO: Strategies for leading the bank branch of tomorrow
Description: Technology is enabling every aspect of banking to go online and as traditional branches are no longer economic, the retail branch will need to become dramatically more productive, or significantly less costly. As a consequence, banks have started experimenting with new branch design concepts.With us today is Mr Lito Villanueva, executive vice president and chief innovation and inclusion officer with RCBC.1.    In Asia, what is the most significant change to how banks engage with customers (post-COVID-10)?2.    How has this change translated into (a) products sold to banks, and (b) channels used to market t...