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Podcast: Dr. James Beckett: Sports Card Insights
Episode: 1460 - Conversation with Rob Veres, Burbank Sports Cards, Part 2
Description:
Dr. James Beckett chats with longtime friend and industry expert Rob Veres about the evolution of sports card collecting. They touch on pivotal changes, like PSA's integration into retail spaces, the significance of AI in streamlining operations, and the layers of management required for business growth. Rob highlights the importance of creating an emotional and transactional experience for customers while showcasing the diverse demographics now engaging with the hobby. The discussion covers strategies for maintaining a strong brand, fostering innovation, and the challenges and successes of modern sports card shops.
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00:33Â PSA Kiosk and Customer Convenience
02:54Â Implementing AI in the Business
06:42Â Mana...