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Podcast: Mastering Social Media for Schools
Episode: When Trolls Attack: Turning a Crisis into an Opportunity with Lauren Snell
Description: Lauren Snell opens up about a full-scale social media attack on Cherry Creek School District - and how she led her team through it with transparency and calm. You'll walk away with a comprehensive crisis checklist, covering everything from assigning team roles to managing media and coordinating with law enforcement. Learn how Lauren tapped into her community to build a network of “truth tellers” ready to help counter misinformation. This monthly class has also helped spread the positive stories they share on social media!Hear the behind-the-scenes on the tools, settings, and mindset that h...