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Podcast: Post Status Podcasts
Episode: Post Status Excerpt (No. 29) — Better Way To Support Customers
Description: "If you're a founder of a company go through your own customer experience yourself — with your own eyes."In this episode of Post Status Excerpt, Cory and David talk about their best and worst support experiences as customers. If you are a freelancer or small agency and your ability to deal with support issues from customers isn't working, then that's a sign of something broken in your workflow. Companies should try to be more proactive and helpful to customers even if they can't help them immediately or solve all their problems.Also don't forget: We're al...