Want to create an interactive transcript for this episode?
Podcast: Leadership Article Review Podcast
Episode: AI-Driven Role Conflict: Navigating Capability Expansion and Territorial Tensions in the Generative AI Era, by Jonathan H. Westover PhD
Description:
Abstract: The rapid diffusion of generative artificial intelligence tools is fundamentally reshaping professional boundaries within organizations. As accessible AI systems enable individuals to perform tasks previously requiring specialized training—coding, design, content creation, data analysis—organizations face a novel form of role conflict driven not by resource scarcity but by capability abundance. This article examines AI-driven role conflict as an emergent organizational phenomenon characterized by tension between traditional role boundaries and AI-enabled capability expansion. Drawing on research from organizational behavior, human-computer interaction, and change management, we analyze how this capability democratization creates both acceleration opportunities and defensive retrenchment. Evidence from...