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Podcast: Leadership Article Review Podcast
Episode: Leaders Who Don't Listen: An Ongoing Organizational Struggle, by Jonathan H. Westover PhD
Description:
Abstract: This article explores the ongoing challenge of non-listening leadership and its detrimental impacts on organizations. Through a review of relevant research literature and practical examples, it highlights how failing to listen undermines relationships, employee engagement, innovation, decision-making, and overall performance—particularly in today's fast-paced business environment that demands open communication. The article examines common barriers to effective listening at the individual, situational, and cultural levels. It then outlines strategic, research-backed approaches that leaders can implement to systematically cultivate a culture of psychological safety where diverse perspectives and dissenting voices feel incorporated and heard. Specific case studies demonstrate the ta...