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Podcast: My Favorite Mistake: Learning Without Blame in Business and Leadership
Episode: How a Landing Gear Error Was Caught Before Disaster
Description: In this Mistake of the Week, Mark Graban breaks down an incident involving an American Airlines A319 on final approach to Phoenix — captured on video with its landing gear still up. A cockpit alert sounded, the crew realized what was missing, and the pilots executed a safe go-around. Their explanation to air traffic control? A perfectly understated: “It wasn’t configured in the appropriate manner.”
Mark explores why these near-misses are less about individual oversight and more about systems built to detect — and correct — human error. From checklists to cockpit warnings to the decision to go around instead of p...