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Podcast: The CU2.0 Podcast
Episode: CU 2.0 Podcast Episode 382 Cotribute and CPM Federal Credit Union on Digital Account Onboarding
Description: Send us Fan MailIt’s typically the first in depth contact a non member has with a credit union and that non member, increasingly, is seeking to open a new account online.Good luck with that.The brutal fact is that digital account opening tools at most credit unions are inadequate - and an upshot is a stampede of would-be members who simply abandon the process.That’s why today’s show features Philip Paul...