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Podcast: The Podcast by KevinMD
Episode: How algorithmic bias created a mental health crisis
Description: Health care executive Ronke Lawal discusses her article, "Digital mental health's $20 billion blind spot." Ronke explains how the booming digital mental health industry is systematically failing 40 percent of the U.S. population (racial and ethnic minorities), ignoring a $20 billion market opportunity. She argues that the "one-size-fits-all" model, based on Western-centric care, is a product failure that leads to algorithmic bias, misdiagnosis in diverse patients, and culturally incompetent artificial intelligence (AI) chatbots. This failure in digital mental health doesn't just alienate users; it creates real financial consequences for health systems, including higher emergency department use and readmission rates. Ronke makes...