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Podcast: Fraudology Podcast with Karisse Hendrick
Episode: Macy's Director of Fraud Strategy Discusses In-Person and Online Loss Prevention (Part 1)
Description: This episode of Fraudology is presented by SEON.Gary Novello Jr, has been preventing in-store fraud in stores like Home Depot, Bloomingdales before moving to online fraud prevention at Macy's. In this episode, he and Karisse discuss:Differences between in-person and online loss, including velocity of loss, and additional losses online.Impact of collaboration and influence for internal communication.Using analytics and data for root cause analysis. What you need to be an effective vendor (you can't fight fraud half way), and how to have great relationships with your vendors.Setting goals to the right timeline.<...