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Podcast: Fraudology Podcast with Karisse Hendrick
Episode: Two Perspectives of the Chargeback System w/ Eli Waldman (MyChargeback)
Description: For card not present merchants (e-commerce, mobile, and phone orders), the chargeback system can have a profound impact on their business revenue. Often the rules of this system seem unfair to this side of the ecosystem, and Karisse has found herself advocating for fairness for CNP merchants throughout her career. However, in this episode's interview, Karisse talks with someone who also advocates for justice in the chargeback system, but for a different party, cardholders.In this conversation, Karisse & Eli discuss:*The mission of MyChargeback and why there is a need for this...