Want to create an interactive transcript for this episode?
Podcast: The Staffing RecOps Podcast
Episode: Season 2, Episode 7: Switching Recruiting Systems Without Losing Your Mind with Toby Briant
Description: When Toby Briant, founder and managing director of Rutherford Briant Recruitment, decided to change the firm’s long-standing CRM and ATS provider, he knew the stakes were high. In this episode, Toby shares how his team evaluated the market, why vendor alignment with company values was as important as the technology itself, and what made their final choice the right fit. He dives into lessons on planning, delegation, post-implementation success, and the crucial role of customer service in long-term tech partnerships. Whether you’re a recruitment leader or a tech buyer, Toby’s story offers a roadmap for making big te...