Want to create an interactive transcript for this episode?
Podcast: The Staffing RecOps Podcast
Episode: Season 2, Episode 2: Big Bang Change: Transforming Recruitment Systems with Sam Porter
Description: In this episode, Sam Porter, IT Director at Morgan Hunt, shares the story of a sweeping digital transformation in their staffing operations. Facing fragmented systems and rising pressures from AI and automation, Sam and his team undertook a full overhaul of their CRM, onboarding, and pay-and-bill platforms — all at once in a “big bang” approach. He explains how they used a detailed time and motion study to uncover inefficiencies, engaged every department to shape the new systems, and balanced ambition with stability during implementation. Sam offers valuable lessons about prioritizing ROI, managing change, and sustaining momentum beyond go-live....