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Podcast: Digital Hospitality
Episode: Your Guests Are The Stars! Scale Social’s Shortcut to Viral Local Ads
Description: Runbin Dong built Scale Social from a simple belief shaped in his family’s restaurant: hospitality starts with people, not platforms. After growing up working every job in the house, Runbin saw firsthand how trust, familiarity, and human connection drive real loyalty. Scale Social applies that same mindset to marketing by helping restaurants capture authentic customer content without asking guests to perform or post publicly.
Interview Takeaways:
Hospitality That Starts at Home – Runbin Dong’s approach to Scale Social is rooted in his upbringing in a family restaurant, where hospitality was learned through lived...